Kevin Roose on delight:
“Delight” and “delightful” have become all-purpose marketing words in the tech world, trotted out to describe anything even marginally surprising or well made…
For those of us who depend on companies like Amazon and Google to create the products than run our lives, the delight backlash is overdue. Perhaps, with seamless operation becoming Silicon Valley’s metric of choice, the fetishization of design will give way to a renewed emphasis on what works. Now, that would be delightful.
See also: Apple’s depletion of whimsy.