Conversational Design

Erika Hall on using language in design:

By the numbers, texting is the most compelling computer-human interaction going. When we text, we become immersed and forget our exchanges are computer-mediated at all. We can learn a lot about digital design from the inescapable draw of these bite-sized interactions, specifically the use of language… This is an interesting example of what makes computer-mediated interaction interesting.

April 13, 2019