Deceived by Design

The Norwegian Consumer Council, a government agency that promotes and protects the rights of consumers, has published a report (PDF) on how Facebook, Google and Windows 10 use dark patterns to manipulate users: In this report, we analyze a sample … Continue reading

Best Use of Conventions

Steve Krug on conventions in Don’t Make Me Think, Revisited: A Common Sense Approach to Web Usability: One problem with conventions, though: Designers are often reluctant to take advantage of them. Faced with the prospect of following a convention, there’s … Continue reading

Design vs. Art

Milton Glaser: Design is the process of going from an existing condition to a preferred one. Observe that there’s no relationship to art.

No Logo

One of the reasons why I like Apple products over others: There’s no logo. This is one of the things Apple does that everyone should copy but few do.

Don’t listen to Jakob Nielsen

Cheerful Software Manifesto says software cries out for love: The voices of interaction design pretend to be scientists. They take eye tracking studies, and scrolling studies—and never mention how well-done the content in question might be, or whether it was … Continue reading

Not the Best Designers

Former senior designer at Apple, Mark Kawano on the myth of having the best designers: It’s actually the engineering culture, and the way the organization is structured to appreciate and support design. Everybody there is thinking about UX and design, … Continue reading

You’re My Favorite Client

Mike Monteiro’s new book, You’re My Favorite Client: Your business needs vary, so I can’t give you a magical equation for design success. But I can say: whatever your success metric is, make sure your designer both knows about it … Continue reading