Deceived by Design

The Norwegian Consumer Council, a government agency that promotes and protects the rights of consumers, has published a report (PDF) on how Facebook, Google and Windows 10 use dark patterns to manipulate users: In this report, we analyze a sample … Continue reading

Best Use of Conventions

Steve Krug on conventions in Don’t Make Me Think, Revisited: A Common Sense Approach to Web Usability: One problem with conventions, though: Designers are often reluctant to take advantage of them. Faced with the prospect of following a convention, there’s … Continue reading

Design vs. Art

Milton Glaser: Design is the process of going from an existing condition to a preferred one. Observe that there’s no relationship to art.

No Logo

One of the reasons why I like Apple products over others: There’s no logo. This is one of the things Apple does that everyone should copy but few do.

Don’t listen to Jakob Nielsen

Cheerful Software Manifesto says software cries out for love: The voices of interaction design pretend to be scientists. They take eye tracking studies, and scrolling studies—and never mention how well-done the content in question might be, or whether it was … Continue reading

Not the Best Designers

Former senior designer at Apple, Mark Kawano on the myth of having the best designers: It’s actually the engineering culture, and the way the organization is structured to appreciate and support design. Everybody there is thinking about UX and design, … Continue reading

You’re My Favorite Client

Mike Monteiro’s new book, You’re My Favorite Client: Your business needs vary, so I can’t give you a magical equation for design success. But I can say: whatever your success metric is, make sure your designer both knows about it … Continue reading

Delight

Kevin Roose on delight: “Delight” and “delightful” have become all-purpose marketing words in the tech world, trotted out to describe anything even marginally surprising or well made… For those of us who depend on companies like Amazon and Google to … Continue reading

Digital Malefactor

idleworm.com on the seizure of power by technocrats: No longer is the artwork on paper, it’s digital. Multiple versions can be saved. The image is on layers. Changes can be made for ‘free’ by any opinionated bumbleduff in a suit. … Continue reading